Getting started
Creating an account: download the app, enter your phone number, and confirm the code sent to you by SMS.
Code did not arrive? Check the number, wait for the timer to finish and request it again. If it keeps happening, write to us.
Booking
How do I book? Choose the service, compare offers from offices, set the details (hours, nationality, shift, number of workers), then confirm and pay.
When is it confirmed? The order reaches the office as soon as you confirm, and you are notified of every change to its status.
Can I edit it? Cancel and create another with the right details, as long as it has not been accepted yet.
Payment and invoices
Payment methods, VAT and charge timing are in the Payment Policy; refunds are in the Refund & Cancellation Policy.
My account
Editing details: from the profile page in the app.
Changing your phone number: from account settings; it needs a code on the old number and then on the new one.
Deleting your account: from the account deletion page.
For offices
Registering: four steps — establishment details, phone confirmation, documents, then bank details.
After approval: activate your services and set your prices from the dashboard, and follow bookings and settlements there.
Still stuck? Contact us.